Operating Environment

The Strategic Objectives of PAT address the planning period 2014-2019, and to be reviewed annually based on external audit of the operating environment. Following are the challenges faced by PAT in discharging its functions;


External Business Challenges:


PAT will continue to be subject to the following;

    • Global environment
    • Tonga’s economic and political environment
    • International security and Terrorism
    • Technology Advances


Internal Business Challenges:

    • Improvement in customer service
    • Sustaining revenue growth and profitability
    • Clear strategic and commercial direction
    • Upgrading of operational equipment and gear
    • Infrastructure development to support the economy




The principal objective of Ports Authority Tonga is to operate as a successful business. As a successful business, the Authority will strive to achieve its targets set under its financial, customer, employment and environmental and social objectives. An important process undertaken in formulating strategic objectives for PAT involves identifying of internal and external challenges faced by the Authority and reset the new direction for 2014 and the next five years ending 2019.

 Our current performance as compared to the Government’s expectations was considered as a significant strategic issue. Although the achievement of the Government’s targeted return on investment is recognized as the ultimate objective for PAT this is seen as a long term with the strategic goals and objectives for 2014 outlined below will realign to the shareholder’s expectations, customer expectations and continued delivery of the required outcomes.

  1. Profitability
  2. Shareholders’ Equity
  3. Return on Investment/Shareholder’s Equity

The strategies and objectives of the Authority have been reviewed with changes made including rearranging strategic priorities that will have significant impact on PAT performance in 2014 and potential growth for the five year period ending 2019. The major objectives are:


Economic Objectives


We recognize the important impact the achievement of our Vision and Objectives has on the economic wellbeing of Tonga and we will;

  • Facilitate trade for the nation’s exporters and importers; and
  • Provide infrastructure and services to facilitate the cruise ship industry.
  • Provide infrastructure to promote domestic trade and transport with remote islands


Financial Objectives


We will grow our business in a profitable manner and maintain or exceed a rate of return as agreed with our Shareholder.

  • To be financially self sufficient and viable on a commercial basis in the long run
  • Ensure that all capital investment are financially justified , properly planned and can be funded
  • Achieve the targeted rate of return but keep the customer cost at a competitive rate compared with regional ports
  • Ensure that financial reports aligned with International Accounting Reporting standard
  • Monitor financial obligations and performance are aligned with the Proposed Budget
  • Meet all reporting obligation set by the Ministry of Public Enterprise


Customer Objectives


We will provide customers with unrivalled values.

  • Ensure the provision of efficient Port facilities and services are established to meet customer needs
  • Monitor customer complaints to make sure that they are kept to a minimal <5%
  • Improve productivity and efficiency to control customer costs
  • Ensure Government and community expectations are considered in Port planning and development.
  • Improve two way communication with our users, community and stakeholders including Government agencies.
  • Provide competitive and benchmarked Port charges, which are clearly nderstood by users and stakeholders.


Management and Staff Objective


We will develop excellent leadership and highly engaged staff.

  • Staff are well trained and well managed to ensure competency and efficiency in performance
  • Align personal goals with business goals to ensure business success and personal growth in the workplace
  • Managed, communicate and encourage employee participation in business planned changes and operation to encourage employees to be associated with the organization
  • Develop well planned organizational structure and clear task defined to ensure efficiency in performance
  • Benchmark staff compensation to make sure competitive salary structure to minimize staff turnover.


Environmental and Social Objectives


We will develop excellent and admired organization, appropriately recognizing the interests of all stakeholders.

  • Develop Environmental protection policies ensure that the Ports are environmental friendly
  • Promote, plan and develop the Port in an environmentally responsible manner for the benefit of the government, industry customers and the community.
  • Ensure Port operations are managed to reduce the environmental impact on surrounding marine, terrestrial and community areas.
  • Respond to community concerns to address impact from port operations


Risk management Objectives

  • Risk management is recognized by the Authority as an important process in managing risks that have been identified in the day to day operations of the Port.
  • Analyze the risk associated with the port from its internal and external environment
  • The Authority holds regular management meetings to discuss any new risks that may have been identified and formulate actions to mitigate those risks.
  • The Authority will maintain a risk register of all risks identified in order to protect its infrastructure and human resource through minimizing these risks.




Core Business


PAT will focus on the core role of facilitating trade for the nation’s exporters and importers by managing, developing and promoting the PAT port services in an efficient and effective way. To achieve this PAT will;


1. Provide superb port services

1.1. It involves upgrading of wharf infrastructure and equipment to enable quick turnaround of vessels;

2. Provide safe, secure, reliable and environmentally friendly ports and anchorage;

2.1. Fully comply with ISPS code.
2.2. Operate the local wharves to facilitate and promote domestic trade and provide local travellers a clean, hygienic and environmentally friendly surrounding that is accident and pilferage free.

3. Operate and manage the port facilities and related business activities effectively and efficiently on a commercial basis.

3.1. Implementing a commercial tariff that promote productivity;
3.2. Manage the commercial operations of the port including other income generating related activities such as office rental and properties;
3.3. Delivery of Government Policy Obligations (GPO) of Government that is not commercially viable but is essential for the socio-economic development of the country.


Functions of the Authority

Objectives of the Authority

The objectives of the Authority are to promote, encourage and assist in the development of commercially viable and efficient ports in Tonga to which Ports Authority Act 1998 applies.


Functions of the Authority

The functions of the Authority are to establish, improve, maintain, operate and manage ports, services and facilities in connection with the operation of any port, including, but not limited to:

  1. The management and maintenance of adequate and efficient ports, facilities, Services and security in ports;
  2. The provision of any goods or the performance of any services necessary to give effect to the objectives of the Authority;
  3. The regulation of navigation and maintenance of navigation aids with ports;
  4. The marketing and promotion of the use, improvement and development of ports; and
  5. The coordination of all operations within ports.

Memberships & Associations

The Ports Authority Tonga  empowers its operations and capacity building through various associations and international organization conferences and seminars/workshops of which Tonga is a member of maritime and ports Authority associations


South Pacific Community  regional organization:


Welcome to Ports Authority Tonga


Ports of Nuku'alofa is the Kingdom of Tonga's leading port, on the main island of Tongatapu, serving the country’s vital international trades through a broad range of cargo handling and logistics services.

The Ports Authority manages and maintains the operations and assets of the ports, encouraging the development of commercially viable and efficient ports in Tonga.

For our Administration enquiry, please visit us or contact us on:

Ports Authority Tonga
Head Office,
Queen Salote Wharf,


P.O Box 144, Vuna Road, Ma'ufanga, Nuku'alofa, KINGDOM OF TONGA.
Tel: (+676)23168 | Fax: (+676)24267 | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website URL: www.portsauthoritytonga.com



  • Employees

    Ports Authority Tonga employes a large and diverse workforce, with specialists representing all areas from the container terminals to Information Technology(IT) and Finance.

    The Ports Authority is governed by a foir-member Board of Directors, whose members bring in-depth industry experience and business knowledge.
    The executive management team is let by the General Manager of the Ports Authority Tonga, Mr. Mosese Lavemai with four senior management officers who manages day-to-day operations and long-term goals and projects.

    The executive Management Team are heads of finance, operations and human resources management.

    Overall, the Authority is currently emplpying, 151 employees, and out of which 102 are permanent officers and 49 casuals.

    The majority of our team work in or around the container terminals and in the supporting engineering, transport and marine service departments. There is also a strong corporate group, comprising finance staff and other professionals.

    Knowledgeable engineers keep Port machines up and running 24/7.

    Around three-quarters of our staff work shifts, keeping the business running 24 hours a day, seven days a week.





  • Shared Board of Directors 2016


    The new Government appointed Five new Shared Board of Director member for Tonga's 'Transport Sector' on May 9, 2016. 

    The Cabinet of the new Government of the Prime Minister Hon. 'Akilisi Pohiva appointed the new Shared Board members which under the Tonga Governmnet Ministry of Public Enterprises know as the 'Transport Sector', comprised of the following Public Enterprises (PEs):

    1. Ports Authority Tonga(PAT)
    2. Tonga Airports Limited(TAL)
    3. Friendly Islands Shipping Agency(FISA)

    The successful Shared Directors appointees for the Transport Sector are:

    1. Mr. Stephen Edwards
    2. Dr. Cpt. Sione Tu‘itupou Fotu
    3. Mr. Viliami Takau Jr.
    4. Mr. Tomifa Paea
    5. Mrs. Helen Po‘uliva‘ati Toli




  • Vision & Mission
  • History

    Background History


  • Public Holidays

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